St. Lawrence-Lewis BOCES

Building Futures - Creating Meaningful Lives

Telephone Interconnect

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Centrex/Voice Over Internet Protocol CoSer 621

 
The Cooperative Telephone Interconnect service is designed to provide participating school districts a cost-effective, efficient network of voice and data communications. Voice over Internet Protocol (VoIP) is also incorporated to connect districts across the fiber optic (DANC) data lines to take advantage of least cost routing. Each district remains autonomous with respect to main numbers, switchboard operations, and extension numbers. BOCES aid at 50% of local phone costs, VoIP equipment and maintenance
 
Although the system acts as one large PBX, each District remains autonomous with respect to main numbers, switchboard operations, and extension numbers. The service is very flexible and allows each District to maintain control of those aspects of the telephone services within their own building.
 
The Voice Over Internet Protocol (VOIP) service routes phone calls over a data network (generally the same network that your computers use). Schools in the St. Lawrence-Lewis BOCES have an internal data network, a regional data network (DANC), and the internet. Districts may wish to consider VOIP when replacing traditional PBX systems. The BOCES will assist in analyzing factors leading to a district selecting either a VOIP or PBX systems. BOCES aid on equipment.

ÄÄ621.020 Phone charges for local calls (must sign up for .010)
ÄÄ621.030 Maintenance contracts for VoIP equipment
ÄÄ621.040 VoIP telephone equipment purchases
ÄÄ621.050 VoIP network support - required for all districts implementing VoIP 

Attachment EMyers
St. Lawrence-Lewis BOCES
FREQUENTLY ASKED QUESTIONS for VOICE OVER IP (VOIP)
February 2007
 
What is VOIP?
Answer: VOIP is an acronym for Voice Over Internet Protocol. This simply means that phone calls are transmitted over a data network (generally the same network that your computers use). Schools in the St. Lawrence BOCES have an internal data network, a regional data network (DANC), and the internet.

What’s the difference between VOIP at school and VOIP at home?
Answer: Schools generally have multiple phone lines provided by the local telephone company and multiple telephone extensions within the district. These phone lines and extensions are usually connected together with a phone system, called a PBX. At home, most people have one (1), sometimes two (2) phone lines connected to multiple phones in the home. This is an important difference because your phones at school involve both the phone company and a PBX system, where, at home, only the phone company is involved. Almost all VOIP systems being in stalled in schools today are done so to replace a PBX system. VOIP at home is done to replace the phone company (with companies like Time Warner Digital Phone, Vonage, etc. Although the technology is similar, the implementation and associated costs are very different. 
 
Can our school save money using VOIP?
Answer: In general, schools that have multiple buildings, have a robust internal data network, and pay relatively high maintenance for a PBX, are good candidates for VOIP within their district. Each district has a different set of circumstances and, as such, the business case for VOIP varies. A template Return-on-Investment (ROI) spreadsheet is provided in the BOCES February 2007 VOIP report.

Our school is planning to replace an existing phone system, should we consider a VOIP system?
Answer: Yes. It is estimated that by the year 2010, 90% of all PBX systems will be based on VOIP technology. If you have a capital project or are considering replacing an old system, contact BOCES for planning assistance. 
 
If our school uses VOIP, do we still need phone lines?
Answer: Yes (for the near future). Implementing VOIP within a school district does not eliminate the need for local phone lines. However, as the technology progresses, it is likely that phone traffic will move to an internet service as opposed to a local phone company service.

Can our school use the DANC network for VOIP?
Answer: If your school has multiple buildings and they are connected together via the DANC network, then yes. If you want to be able to call other schools using VOIP over the DANC backbone, then a regional VOIP design is required and you will need at least one (1) other school to participate. 

Contact

St. Lawrence-Lewis BOCES
Informational Technology
P.O. Box 231 - 40 W. Main Street
Canton, New York 13617
(315) 386-4504
Fax: (315) 386-2828

Informational Technology Supervisor

Craig Lalonde
386-4504 Ext. 10154
email  clalonde@sllboces.org
 

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